Unfortunately, due to the fast pace of our delivery system once an order is placed, it cannot be amended or cancelled.

Our Calm Waters Balm is suitable from newborn, Our Clear Skies & Sleepy Seas Balms are suitable from 3 months and up. Our products can be used on everyone they aren't just for babies!

Yes! All our products are made from baby-safe, 100% natural non-toxic, and certified materials — gentle on sensitive skin.

Currently, we offer shipping to the UK, Ireland and eu countries only. We plan to add more regions in the future. Orders are processed within 1–2 business days and typically arrive within 5–8 business days, depending on your location. Please note that orders outside of the UK may incur additional import charges.

Due to hygiene reasons we are unable to offer returns or exchanges on our products unless faulty or broken. Please contact contact@pure-cove.com

A Gentle Note for Parents: Because our balm stick is full of nourishing natural oils and comes in an eco-friendly cardboard tube, you might sometimes notice a little oil on the outside of the packaging — especially if it’s been kept warm or jostled in your bag. This is completely natural and doesn’t affect the purity or goodness of the balm inside.

Of course! Our products are designed not only for your little ones, but for anyone who might struggle with finding 100% natural products which help to nourish irritated skin.

Yes! Our full range is 100% natural which means it is most definitely suitable for sensitive skin.

All Pure Cove Baby products are suitable for baby, sensitive skin and eczema-prone skin, mild for skin and kind to skin. Of course, as with all natural products we recommend carrying out a patch test on a small area of your little one’s skin if it’s your first time using our products. Simply apply a small amount of the product to the inside of the forearm and leave for 24 hours to see if the skin reacts. If redness or irritation occurs, stop using the product.

Yes, our full range is made right here in the United Kingdom. It was our mission to create a product that supports the environment as much as possible. Manufacturing locally ensures that we can make the maximum effort to reduce our carbon footprint and reduce damage to the environment.

Store in a cool, dry place away from sunlight as product may melt if exposed to heat and ensure to replace cap after use.